Critical Incident Stress Management Services
Partnering with you through all stages of organizational crises.
Providing immediately-useful, practical guidance for navigating your most challenging people-related crises, and other critical times when soft skills are needed most.
Combining strategic recommendations with calming support and compassion for those times when emotions are at their highest in the workplace.
What qualifies as a Critical Incident?
A Critical Incident could be any halting or disruptive event that provokes strong emotions in the workplace. Critical Incidents can happen in or outside the workplace and often provoke an immediate emotional response in you and your employees. These stop-the-presses situations often require other priorities to temporarily take a back seat. As an organizational leader, if a situation feels to you like a critical incident, it most likely is. Keep reading for some specific examples.
Proven expertise
Holly brings years of experience helping organizations manage and recover from a wide variety of Critical Incidents including:
Allegations of harassment, abuse, and other egregious behavior
Suicide attempts
Deaths by homicide, suicide, overdose, car accidents, industrial accidents, and health issues
Death of an employee’s child
Life-altering medical prognosis of an employee
Difficult or contentious terminations
Workplace violence and threats of violence
Robbery in the workplace
Hate crimes impacting the organization
Domestic violence impacting employee performance and workplace safety
Employee drug abuse or addiction
Layoffs, downsizing, and other workforce reductions
CISM Services offered
CISM Defusings
Helping plan & lead Crisis Management Briefings
Guidance for leadership staff throughout all stages of the situation
Education for employees and leaders on trauma in the workplace and recommendations for minimizing its impact
Individual and group meetings with impacted employees
Assistance with drafting internal crisis-related communication
Helping lead strategy sessions to plan for organizational recovery
Other support as identified during needs assessment
Faced with a crisis at work? Not sure what to do next?
The good news is, you don’t have to know exactly what your organization needs or what services would be most helpful. Holly will provide that guidance for you. She will identify and recommend which services could be most helpful for your specific situation and the timing of those services.